The right answer starts with your information.
Product questions, opening hours, request status or availability. Give your agent approved sources so its answers relate to your business.
muwklWA
A familiar conversation. A lot more gets done.
muwklWA is the muwkl product we’re building to bring an AI agent into your WhatsApp conversations. It answers questions, gathers details and carries out the actions you allow, and your team steps in when a customer needs them.
muwklWA
Right where your customers are.
Booked.And followed through.
Turn a confirmation into a booking, with a reminder ready for the appointment.
Atlas Studioonline
Today
Hi! Can I book a consultation for tomorrow?
9:41Of course! There’s a time available at 10:30 am. Shall I book it for you?
9:4110:30 works. Please book it 😊
9:42You’re booked for tomorrow at 10:30 am. We’ll send you a reminder here. See you then!
9:42Appointment bookedReminder prepared
There’s work behind every message.
Start with a clear job. Give your agent the information and permissions it needs, then review the results with your team.
Carry the conversation through to a useful action.
Move from an enquiry to arranging a service or following up a request. Connect the supported actions in your system and let your agent gather the details.
Know when your team should step in.
Give the agent clear limits. When a request needs approval or human judgment, bring your team into the conversation with the context close at hand.
Start with the work that comes up every day.
Choose a useful first workflow. The setup depends on your systems and the actions you want to connect.
Customer care
Recurring questions, answered from your information.
Where is my order? How do returns work?
Appointments & services
From checking availability to requesting a time.
Do you have anything available tomorrow?
Sales enquiries
Understand the need and arrange the next step.
Which service would suit my team?
Follow-ups
Keep the work moving, with the right permissions.
Can we arrange a follow-up on this request?
You know your business.We’ll help with the setup.
You don’t need a technical team to start the conversation. We’ll define the workflow, the information and the agent’s limits, then agree on a first pilot with your team involved.
Let’s talkChoose the job
A recurring question or action that takes up your team’s time.
Connect the information and permissions
Identify the systems involved and what the agent is allowed to do.
Try it, then review it
Work through the experience with your team before widening the scope.
Before we get started.
Do I need technical experience?
No. Tell us what you want to achieve and how your team works. We’ll discuss the connections and setup you need.
Can the agent do anything?
It works within the supported actions you connect and the permissions you define. Different business systems need setup and testing.
Is this a live WhatsApp conversation?
The walkthrough illustrates the product workflow. We’re building the complete service through assisted pilots; contact us to discuss availability and your setup.
What if a customer needs a person?
We’ll define when a conversation should come to your team and what context they need to continue it.
Can an AI agent answer customers on WhatsApp?
That is what muwklWA is being built for. WhatsApp is the planned first channel. The complete service is still in development and onboarding is assisted, so contact us to discuss availability and your setup.
How is muwklWA different from a basic WhatsApp chatbot?
A basic FAQ chatbot mainly responds from prepared content. muwklWA is being designed to retrieve current business data and perform specifically permitted actions, with an inspectable record of the work.
What will you hand over first?
Start with your business. We’ll help you work out the next step.